Legal Notice & Privacy Policy

1.1

Hosting

This is a static website hosted by Netlify, Inc. (San Francisco, CA, USA). Netlify serves static files only and does not process personal data on behalf of Syntra. Content is delivered via a global CDN including European edge nodes.

1.3

Purpose and compliance

This notice is published in compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

1.4

Intellectual property

The text, design, logos, and visual identity of this website are the property of SYNTRA CONSULTING SERVICES AAAC, SL. Certain visual assets (images, videos, illustrations) are used under commercial license from third-party providers. Reproduction of any content from this website without written consent is prohibited.

1.5

Limitation of liability

Syntra makes reasonable efforts to keep information on this website accurate and up to date but does not guarantee completeness or suitability for any particular purpose. Syntra is not liable for damages arising from the use of, or reliance on, the content of this website.

2.1

Data controller

Company: SYNTRA CONSULTING SERVICES AAAC, SL

Email: hello@syntra-ai.es

2.2

Personal data we collect

Through the contact form on our website, we collect the following information:

Name
Email address
Company name (optional)
Message content

We do not collect personal data through any other means on this website.

2.3

Purpose and legal basis

Purpose: To respond to your inquiry and provide information about our services.

Legal basis: Your consent, given by voluntarily submitting the contact form (Article 6(1)(a) GDPR), and our legitimate interest in responding to business inquiries (Article 6(1)(f) GDPR).

2.4

How your data is processed

Form submissions are processed through automation tools operated by the company on European servers.

Netlify, Inc. (USA) hosts the static website. Netlify does not process the personal data submitted through the contact form. International data transfer safeguards are ensured through EU Standard Contractual Clauses (SCCs).

No personal data is stored on the website server itself. This is a static site with no database.

2.5

Data retention

Contact form data is retained for a maximum of 12 months after the last communication, then permanently deleted.

2.6

Cookies and tracking

This website does not use cookies. We do not use tracking pixels, local storage, session storage, or any other tracking technology. No analytics tools are currently in use.

If analytics are added in the future, a cookie consent mechanism will be implemented before activation.

2.7

Your rights

Under GDPR Articles 15 to 22, you have the following rights regarding your personal data:

Right of access — know what data we hold about you
Right to rectification — correct inaccurate data
Right to erasure ("right to be forgotten") — request deletion of your data
Right to restriction of processing
Right to data portability
Right to object to processing

To exercise any of these rights, email hello@syntra-ai.es. We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD, www.aepd.es).

2.8

External links

This website may contain links to third-party websites. Syntra is not responsible for the privacy practices of external sites. We recommend reviewing the privacy policy of any site you visit.

2.9

Changes to this policy

We reserve the right to update this policy at any time. Changes will be published on this page with the updated date. Last updated: February 2026.